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At Ultimate Africa our team of safari consultants handles it all – accommodations, activities, air tickets and trip insurance.
We’ll discuss your ideas and offer suggestions as to what might work best for you. We often hear “I have learned more in 5 minutes on phone with you than I did doing weeks of research on the internet.”
We will check availability and flights and once everything meets your approval we will prepare a personalized itinerary for your reference
To confirm a trip we require a 25% of the land cost non-refundable deposit per person. You may pay by MasterCard, Visa or American Express with no extra fees. Pay your land costs by check and save 2.5%. Your trip deposit / payment must be accompanied by completed reservation forms which we will email to you along with your full itinerary.
Upon confirmation we will send you a pre-departure package including your confirmation letter, invoice, itinerary, and a wealth of travel information including details on tipping, weather, what to pack and much more!
Your final payment is due 75 days prior to departure. If a reservation is made within 75 days of the trip departure your full payment is due at the time of booking. Air tickets typically need to be paid within 24 hours of making the air ticket reservation.
All cancellations must be made in writing, signed by the client. Trips are subject to the following, per person, cancellation charges based on the number of days before trip departure that we receive your written cancellation request:
More than 60 days: Loss of 25% deposit
Between 45 and 60 days: 50% of trip cost per person
Less than 45 days: No refund of trip cost
All refunds will be processed within 30 days of receipt of your letter of cancellation, and are calculated as of the day we receive your written verification. There is no refund for any unused portions of a trip once the trip has commenced. Personal trip expenses (e.g. non refundable air tickets and visas for example) are not refundable but are typically covered by travel insurance.
Some African tour companies, lodges, camps, and hotels have deposit / payment / cancellation schedules that differ from ours. Should they differ you will be advised at time of booking.
Airfares are subject to change over time (once purchased fares rarely change).
All clients are required to purchase comprehensive travel insurance. There are a good variety of policies at various price points.
Complete terms and conditions may be viewed on our reservation forms.