At Ultimate Africa our team of safari consultants handles it all – accommodations, activities, air tickets and trip insurance.
East Africa (Kenya, Rwanda, Tanzania, Uganda, Zanzibar)
More than 100 days prior to travel: Loss of 25% of deposit.
Between 100 – 46 days prior to travel: Loss of 50% deposit.
Fewer than 45 days: No refund of trip cost.Southern Africa (Botswana, Madagascar, Malawi, Mozambique, Namibia, South Africa, Zambia, Zimbabwe)
More than 60 days: Loss of 25% deposit
Between 45 and 60 days: 50% of trip cost per person
Less than 45 days: No refund of trip cost
All refunds will be processed within 14 days of receipt of your letter of cancellation, and are calculated as of the day we receive your written verification. Any credit card refund, regardless of reason, will be subject to a 3% service fee. There is no refund for any unused portions of a trip once the trip has commenced. Personal trip expenses (e.g. non refundable air tickets and visas for example) are not refundable but are typically covered by travel insurance.Some African tour companies, lodges, camps, and hotels have deposit / payment / cancellation schedules that differ from ours. Should they differ you will be advised at time of booking.Airfares are subject to change over time (once purchased fares rarely change).
Complete terms and conditions may be viewed on our reservation forms.